Pod Point Lights Explained
We're here to give you a quick overview of what each of the different coloured lights on your Pod Point mean. Although there are larger, more comprehensive guides on our Help Center around this, we wanted to make it as easy as possible for you to get the information you need.
Last updated: Feb 28, 2025 • 5 min read
Our quick explainer video below should tell you everything you need to know, but if you prefer to read, feel free to jump to the appropriate section using the links provided on the right-hand-side.
Pod Point lights explainer video
Flashing green
There are different potential causes for this:
- The charging times are being delayed by the vehicle. The Solo will flash green until the vehicle allows the charge event to start.
- The vehicle’s battery is fully charged.
- The charging cable isn’t inserted properly.
- An earthing issue with the Renault Zoe.
Some solutions you can try:
- If using a Type 1 connector, ensure the latch is fixed within the inlet socket.
- For universal socketed Solos, disconnect the cable from both the Solo and the electric vehicle (EV) and re-insert it into the charger first and then the vehicle.
- For tethered socketed Solos, remove the charging cable from the vehicle’s inlet socket and then re-insert it.
- Unplug the charging cable from the Solo (if it has a universal socket) and your EV, then reset the Solo with the RCBO switch - click here for instructions on this. Then reattempt the charge once the status light comes back on.
- If your vehicle has any charging timers or departure times enabled, disable them.
- Check the state of charge of the battery to see if it’s not already fully charged.
- Ensure the charging cable is properly inserted into the inlet and that there isn’t any dirt or debris blocking it.
- Check the charging cable for damage.
Flashing blue/pink
This usually indicates that the Solo is communicating with Pod Point over your Wi-Fi connection.
When you have your vehicle plugged in and you’re trying to charge, the status light will normally turn solid green. However, if the status light is still flashing blue/pink whilst you’re trying to charge, this could be due to:
- The vehicle itself and/or the doors are unlocked (Type 2).
- The charging cable is not securely fastened to the vehicle inlet socket (Type 1).
- A temporary communication error.
- A hardware fault.
Some solutions you can try:
- If using a Type 1 connector, ensure the latch is fixed within the inlet socket.
- If using a Type 2 connector, check that the vehicle and/or vehicle doors are locked.
- For universal socketed Solos, disconnect the cable from both the Solo and the EV and re-insert it into the charger first and then the vehicle.
- For tethered socketed Solos, remove the charging cable from the vehicle’s inlet socket and then re-insert it.
- Check that the Solo makes a clicking sound when the cable plugs in, as this indicates the cable has been connected correctly.
- Unplug the charging cable from the Solo (if it has a universal socket) and your EV, then reset the Solo with the RCBO switch - click here for instructions on this. Then reattempt the charge once the status light comes back on.
- Ensure the charging cable is properly inserted into the inlet and that there isn’t any dirt or debris blocking it.
- Check the charging cable for damage.
Flashing yellow
This can mean one of two things:
- The Solo key lock is enabled. Unlocking the key lock (turning it anti-clockwise) should resolve this.
- The Solo’s Auto Power Balancing system has reached its maximum limit. This system ensures you can continue to charge whilst household energy consumption is high. Once the demand for energy has reduced, the light should change back to solid green to indicate the charging rate is back to its typical rate.
Flashing red
This suggests the Solo has developed a fault as a result of a safety measure. In this instance, you should try resetting the Solo.
To do this, unplug the charging cable from the Solo (if it has a universal socket) and your EV, then reset the Solo with the RCBO switch - click here for instructions on this. Then reattempt the charge once the status light comes back on.
This fault could also occur if you recently had a smart meter installed. During the installation, the technician may have disconnected or moved the Energy Clamp, which causes the charger to go into safety mode.
The Energy Clamp is part of Pod Point’s Auto Power Balancing system which stops your household electricity supply from overloading when charging your EV. It’s an essential part of the installation.
To confirm this, please send our Support team a photo of the Energy Clamp and the surrounding electrical equipment, as this will help us determine the cause of the problem. The Energy Clamp may either be with the RCBO or installed inside the distribution board - any pictures of your electrical supply will help us determine where it’s located.
White light
The Solo has lost its connection. If this occurs, or you need to set up a new Wi-Fi connection, follow our Solo Smart Charger Wi-Fi Connection - User Guide.