Customer documents If you are moving into a new build home your charger will not be registered on our system yet. To link your charger to your account please call our support team on +44 20 7247 4114. A list of all the documents you may need on your Pod Point journey: Solo 3 Solo 3 - Home User Guide Solo 3 - Wi-Fi Connection Guide Solo Solo - Domestic Charging User Guide Solo - Wi-Fi Connection Guide App Pod Point App - User Guide