Introducing - Smart Charging

The most convenient way to charge your car yet. With Smart Charging, we’re making living with an EV even easier and affordable by charging your vehicle during low-cost energy periods. Better yet, we’ll reward you for your feedback!

Download our Home App to get started.

Download our Home App for Android Download our Home App for iOS

What is Smart Charging?

Smart Charging is a new scheme that simplifies your charging experience and makes small changes to your charging patterns to help the electricity grid.

As the use of renewable energy in our energy system increases, we can help balance demands on the grid by adjusting our electricity usage to match the peaks and troughs of wind and solar generation.

You can earn up to £25 in rewards vouchers* simply by Smart Charging your car and sharing feedback on your experience. Not only that, but Smart Charging also takes the hassle out of managing your charge. Once you're signed up, you simply tell us how much charge you need and by when, and we'll take care of the rest**.

On a dual-rate tariff?

We'll always make sure your charging is off-peak, when your energy is cheapest.

More than one EV? No problem.

Adding additional vehicles is a cinch via our app. There's no limit to the number of vehicles you can add.

Please note: If you are on a Smart Tariff such as Intelligent Octopus, Octopus Agile, or Ovo Charge Anytime, then unfortunately you can’t sign up.

How does it work?

Connect - Add your vehicle and tariff information

To get started, simply tell us your tariff information and connect your vehicle to your charger, all through our new Home App.

Your tariff information is used to ensure charging takes place during your cheapest, off-peak windows (where customers are on a two-rate tariff).

Once your vehicle is connected, we’ll be able to see your current battery state of charge. This helps us to meet your charge requirements, effortlessly.

Learn more about Smart Charging

Charge - Smart charge your car using the Pod Point Home App

Simply plug your car in and use the Pod Point Home App to tell us how much charge you need, and by when, and we manage the rest - ensuring your vehicle is charged and ready for when you need it.

Find out more

Comment - Share your feedback on the experience of Smart Charging

You’ll be sent a survey to fill out to capture your feedback on Smart Charging and may be invited for a short call to provide further detail.

As we develop Smart Charging, we want to provide the best charging experience for all our customers, so want to hear about the good parts and the areas for improvement!

Still got questions? Visit our FAQs

How do I sign up?

Signing up for Smart Charging couldn't be easier, simply:

Download the Pod Point Home App and sign into your Pod Point account.
Tell us who your energy provider is, the tariff type and cost.
Link your vehicle to your account.
Tell us how much charge you need, by when, and we’ll take care of the rest.

The Pod Point Home App

FAQs

What is Smart Charging?: Smart Charging is a new scheme that simplifies your charging experience and makes small changes to your charging patterns to help the electricity grid.

As the use of renewable energy in our energy system increases, we can help balance demands on the grid by adjusting our electricity usage to match the peaks and troughs of wind and solar generation.

As this is a new feature to Pod Point, we’re looking to work with our customers to better understand how we can improve Smart Charging. In return for helping us shape our services, we’ll reward you up to £25.
How do I sign up?: Simply download our new Pod Point Home App when prompted in our current Driver App. You’ll need to log in using your usual account credentials. Once you’re logged in, you will be asked to enter information about your car, and when you would like it to be charged by each day.
What type of energy tariff do I need to be on?: We currently support all single or dual/two rate energy tariffs.
I’m already on a Smart Energy Tariff, can I still sign up?: If you are on a Smart Tariff such as Intelligent Octopus, Octopus Agile, or Ovo Charge Anytime, then unfortunately you can’t sign up.
How does charging work if I’m on an off-peak tariff?: If you're on an off-peak tariff, we'll only charge your car at off-peak times when your energy is cheapest. If you haven’t reached your target battery percentage by the time your cheap rate ends, your car will stop charging so we don’t charge you in your more expensive energy rate period.

When you first plug in, we’ll work out if we will meet your target battery percentage in your cheap rate period. If we can’t meet your target, you will get a notification in our app.
How do I schedule my charging?: We’ve simplified the way you schedule your car charging. Rather than having to manually set a fixed start and finish time, simply set when you’d like your car ready by. Every time you plug in, we'll automatically work-out the cheapest time to charge your car, based on your energy tariff, to make sure it’s ready for when you need it.

We connect to your car automatically and calculate how much energy is needed to ensure you reach the charge target set in your car manufacturers app.

If we can't connect to your car, you can set a fixed amount of charge (a percentage %) to put into your battery.

This provides you with the same "cheaper charging" benefits as the previous scheduled charging but allows us the flexibility to optimise your charging within the off-peak window, maximising the benefit to the grid.
I’ve still got questions, what should I do?: Contact our support team at beta@pod-point.com for help.

Disclaimers

*Eligible Smart Charging users invited to participate in a survey and/or interview will receive up to £25 in vouchers. See terms and conditions for full details.

**Charging using the Pod Point Home App with your EV plugged into your Pod Point charger.